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Shipping policy
Shipping Policy
Last updated: 21 September 2026
At Iron Regiment, our products are made to order and fulfilled through our trusted production partners. This allows us to reduce unnecessary stock while using fulfilment locations that are best suited to each customer’s delivery address.
Shipping Costs
We offer free tracked shipping on orders of two or more eligible items delivered to:
United Kingdom · European Union · United States · Canada · Australia
For single-item orders, the available shipping options and cost will be shown clearly at checkout before payment.
Any applicable free-shipping offer will also be confirmed at checkout.
Processing and Delivery Times
As our products are made to order, each order requires a short production period before it is dispatched.
Estimated delivery dates shown at checkout include both production and shipping estimates. These are provided as a guide and can vary depending on the product ordered, fulfilment location, destination, carrier, customs processing and periods of high demand.
Once your order has been dispatched, tracking information will be provided where available.
Orders Shipped in More Than One Parcel
Some orders may contain products produced at different fulfilment centres. In these cases, your order may arrive in more than one parcel and on different days.
You will not be charged additional shipping simply because your order has been split into separate shipments.
International Orders
International orders may be subject to local customs duties, import taxes or other charges imposed by the destination country.
Where these charges are not collected at checkout, they remain the responsibility of the customer.
Delivery Addresses
Please check your delivery address carefully before completing your order.
If an order is returned, delayed or cannot be delivered because an incorrect or incomplete address was provided, additional charges may apply if the order needs to be resent or replaced.
Delayed, Lost or Damaged Orders
Although most orders arrive within the estimated delivery window, delays can occasionally occur.
If your order appears to be significantly delayed, lost in transit or arrives damaged, please contact us with your order number and details of the issue.
We will investigate the matter with the fulfilment provider or carrier and work with you to resolve it.
Contact Us
If you have any questions about shipping or delivery, please contact us at:
USA
CANADA
EU
AUSTRALIA